These Rules and Precautions are subject to change as we respond to regulations and developments related to COVID-19.  In addition to reviewing these Rules and Precautions, please also review this information from the NC Department of Health and Human Services before entering our building.  USA Hockey, Carolina Amateur Hockey Association, and U.S. Figure Skating regulate many programs and events at our rink.  Where these affiliates have additional or more restrictive requirements than the State of North Carolina or our rink, we are required to abide by these policies.  Thank you for your cooperation.
Enter At Your Own Risk
Our facility is open year round and draws customers from across the United States and from other countries.  When you enter our facility or are anywhere on our premises, you are at risk of contracting a disease, virus, cold, flu or other illness from exposure to general conditions or to other people.
Keep Out If Symptomatic
Do not enter the building if you have symptoms related to COVID-19 including, but not limited to:  cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat, loss of taste or smell.



Cover your nose and mouth when coughing or sneezing.  Wash your hands before exiting restrooms and before dining.  Do not spit on floors, the ice or any common surfaces.

Face Coverings

& Social Distancing

The NCDHHS recommends that people who are not vaccinated should wear a mask and maintain six feet social distance.  While we do not require proof of vaccination, we ask that all customers, vendors and staff follow these guidelines.  During on or off ice activities, face coverings may be removed if they introduce breathing difficulties, dizziness, lightheadedness, choking hazards or vision impairment.  Face coverings may also be removed while eating and drinking.  At all times, respect the needs and decisions of others in the rink.  If you are not wearing a face covering, maintain social distance from those who prefer or need to wear a mask.​

Building Occupancy Restrictions

Our Facility has a stated capacity of over 500.  The nature of hockey and figure skating events enables us to operate at well below this capacity if mandated by North Carolina or Mecklenburg County.  To help us reduce the total number of people in the rink:

  • Arrive at the rink no more than 30 minutes before your event, and exit the rink promptly after the event has ended.
  • Locker rooms are not available until 30 minutes before an event.  Participants must exit the locker room within 30 minutes of the end of an event.​
  • Off ice warmups for youth travel hockey teams must be conducted outside.
Exposure To COVID-19
Customers may not enter the building if they have recently tested positive for COVID-19.  Customers that have tested positive for COVID-19 may not return to the rink until ten days have passed with no symptoms or fever.  If a customer determines after visiting the rink that he or she may have been at risk for having COVID-19 while at the rink, we ask that the customer notify our rink staff and anyone with whom they may have had close contact.  Customers with COVID-19 close contact exposure (i.e. contact with a confirmed COVID-19 case within six feet for more than 15 minutes) should not return to the rink until seven days have passed without symptoms or fever. Rink staff and vendors are held to the same exposure standards as customers.
Temperature Checks
State or county regulations may require that, upon entering the building, some or all persons including, but not limited to, employees, customers and vendors, may be subject to a temperature check. We use a non contact, infrared digital thermometer, and the process just takes a few seconds. Anyone with a temperature of 100.4 degrees F or higher may not enter the building.
Cleaning & Sanitization
Our rink is cleaned and sanitized throughout the day by a commercial cleaning service and our facility staff. We follow CDC guidelines for bleach and isopropyl alcohol cleaning solutions.

​​​​​​​COvid-19 Response  •  704-889-9000

400 Towne Centre Blvd • Pineville NC 28134