•  704-889-9000

400 Towne Centre Blvd • Pineville NC 28134

These Rules and Precautions are subject to change as we respond to regulations and developments related to COVID-19.  In addition to reviewing these Rules and Precautions, please also review this information from the NC Department of Health and Human Services before entering our building.  USA Hockey, Carolina Amateur Hockey Association, and U.S. Figure Skating regulate many programs and events at our rink.  Where these affiliates have additional or more restrictive requirements than the State of North Carolina or our rink, we are required to abide by these policies.  Thank you for your cooperation.
Enter At Your Own Risk
Our facility is open year round and draws customers from across the United States and from other countries.  When you enter our facility or are anywhere on our premises, you are at risk of contracting a disease, virus, cold, flu or other illness from exposure to general conditions or to other people.
Keep Out If Symptomatic
Do not enter the building if you have symptoms related to COVID-19 including, but not limited to:  cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat, loss of taste or smell.



Cover your nose and mouth when coughing or sneezing.  Wash your hands before exiting restrooms and before dining.  Do not spit on floors, the ice or any common surfaces.
VaccinationThe Pineville Ice House advocates the COVID-19 vaccine for our staff, coaches, instructors, vendors and customers.

Face Coverings

Effective August 31, 2021, the Public Health Rule issued by the Mecklenburg Board of County Commissioners requires all people, regardless of vaccination status, to wear face coverings in indoor public places.  Section 4(B) of the Public Health Rule provides for the following exemptions:

(1) Should not wear a Face Covering due to any medical or behavioral condition or disability;
(2) Is under five (5) years of age;
(3) Is actively eating or drinking;
(5) Is giving a speech . . . to an audience . . . where they maintain a distance of at least 20 feet from the audience;
(9) Has found that their Face Covering is impeding visibility to operate equipment or a vehicle;
(11) Is alone in an enclosed space;
(12) Is in settings where it is not practical or feasible to wear a Face Covering, including when obtaining or rendering goods or services;

As covered under exemption 4(B)12, face coverings may be removed where they introduce breathing difficulties, dizziness, lightheadedness, choking hazards or vision impairment during strenuous on and off ice activities.  In order to render services, coaches, instructors and rink staff may adjust or remove face coverings if they impede effective communication with students, teams, customers and vendors.

As stated in the Public Health Rule:  "Anyone who declines to wear a Face Covering for these reasons should not be required to produce documentation or any other proof of a condition. Everyone is asked to tell the truth and if they are healthy and able to wear a mask - to wear a Face Covering so that they do not put other people at risk of serious illness and death."

Building Occupancy Restrictions

Our Facility has a stated capacity of over 500.  The nature of hockey and figure skating events enables us to operate at well below this capacity if mandated by North Carolina or Mecklenburg County.  To help us reduce the total number of people in the rink:

  • Arrive at the rink no more than 30 minutes before your event, and exit the rink promptly after the event has ended.
  • Locker rooms are not available until 30 minutes before an event.  Participants must exit the locker room within 30 minutes of the end of an event.​
  • Off ice warmups for youth travel hockey teams must be conducted outside.
Positive COVID-19
Customers may not enter the building if they have recently tested positive for COVID-19.  Customers that have tested positive for COVID-19 may not return to the rink until ten days have passed with no symptoms or fever.

​​​​​​​COvid-19 Response